Exceptional healthy, natural, organic & eco beauty products |

Christmas Delivery Information

Thanks for popping by.  Everything you need to know about how long it takes to dispatch & deliver your order for Chriistmas and over the holiday period is detailed below:

How long will it take for my order to be dispatched?

We're currently working around the clock to process, gift wrap and dispatch orders and we'd hate you to be disappointed. 

So if you’d like your parcel delivered before Christmas within New Zealand we recommend you place your order by 12pm Friday Dec 15th 2017.  For Australian orders please have your order placed by 12pm Monday Dec 4th 2017. Please be aware that this date is a guide only, and while we will do our best we cannot guarantee an exact delivery date or time so order early for the best chance of receiving your delivery by Christmas.  Due to the busy holiday period, orders placed after this date may not arrive until after Christmas.

Most orders are usually dispatched within 1-2 working days, however due to extra demand at this time of the year there may be times where dispatch takes longer.  We will advise you asap if this is the case.  You will be sent a dispatch notice when your order has been shipped.

 

How long will my order take to arrive?

Within NZ:  Freight to main urban centres is usually delivered overnight during week days once your order has been dispatched, however with extra Christmas freight for the couriers at this time of the year delivery can take longer than normal. So order early to avoid the disappointment of your delivery not arriving in time for Christmas.  Please allow an extra 1-3 days for rural delivery or road freighted deliveries (which are any orders to the South Island that include nail polish or spray deodorants).

While we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party.

To Australia: We use NZ Post for international deliveries. Please allow 1-3 working days for your order to be processed and dispatched then 3-10 working days for delivery, however with extra Christmas freight at this time of the year delivery can take longer than normal. Please note items such as nail polish & spray deodorants are not currently able to be sent outside New Zealand.  Please see the product details before you order as this is highlighted on the relevant product pages. While we use only reputable delivery companies we do not accept any liability for delayed delivery caused by any third party.  If you’re concerned about the whereabouts of your parcel, please contact us.

 

Do I need to sign for my order?

Within NZ: Yes - to ensure the products you've ordered arrive to you in premium condition and for security reasons all parcels must be signed for on receipt. If you are not going to be home during normal office hours you can provide us with an alternative delivery address where someone will be available to sign for your parcel, otherwise a courier card will be left for you to organise a redelivery free of charge. Please take this into account when placing your Christmas gift orders.

To Australia: While your delivery while is trackable, this is a non-signature required service.  Therefore we do not accept responsibility for orders that are damaged, stolen or lost once they have been delivered. 

 

Can my order be sent to a PO Box?

Within NZ: No, we are unable to deliver orders to PO Boxes sorry.

To Australia: Yes, your order can be delivered to a PO Box.  

 

Please note: we're are open as normal over the holidays, except the statutory holidays: December 25th & 26th, as well as Monday 1st & 2nd of Jan.  So feel free to pop an order through your order as normal whether you're at the beach, your bach or even in the campground! We can also process gift cards over the holidays in case you need a last minute gift and miss the Christmas delivery cut off - please note though we are not in the office during the statutory dates above.

 

 

Vanilla Bloom Natural Beauty Boutique is the gorgeous online store focused entirely on exceptional healthy, natural and organic beauty products from New Zealand and around the world; including natural skincare, natural sunscreen, natural deodorant, organic makeup & cosmetics, natural fragrance and haircare.  In order to be stocked, the natural beauty products we range need to be free from unnecessary synthetic ingredients & potential toxins such as parabens, petrochemicals, SLS, oxybenzone and sulphates; and instead embrace the spirit of a cleaner, greener, natural approach to beauty. 

Our promise to you includes free delivery within New Zealand for all orders over $59.00, free samples and complimentary gift wrapping.