Exceptional healthy, natural, organic & eco beauty products |

Privacy Policy

Welcome to Vanilla Bloom (also referred to as We, Us, this Website or vanillabloom.co.nz).  This Website is owned and operated by Vanilla Bloom Limited.  If you have any questions in relation to our Terms of Use or this Privacy Policy please email our Customer Care team.   By accessing or using the Vanilla Bloom Website you are acknowledging that you have read, understand and agree to our Terms of Use and as well as this Privacy Policy.

This Privacy Policy sets out how Vanilla Bloom uses and protects any information that you provide when you use this Website. Vanilla Bloom is committed to ensuring that your privacy is protected. Should We ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.  Vanilla Bloom reserves the right to amend  this policy from time to time,   You should check this page regularly to ensure that you understand and agree with any amendments.  


What we collect

We may collect the following information including:

  • Your name
  • Your contact information including postal address, postcode and email details.

This information is stored in the 'my account' feature. You can access, edit and delete information from this area at any time. If you believe that any of the details We are holding about you are incorrect or incomplete, please email Customer Care as soon as possible.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To optimise your customer experience and fulfill your order
  • To ensure your order is delivered correctly
  • To improve our products and services and overall offering to you
  • To maintain your account and our records
  • To keep you up to date with information about new products, special offers or other information which We think you may find interesting using the email address which you have provided.  From time to time, We may also use your information to contact you for market research purposes via email. 

 

Your personal information

  • When you register on the Vanilla Bloom Website, you will be given the option to opt in to subscribing to regular Vanilla Bloom Beauty Updates which will be sent to you via email.  You can choose not to opt in.  If you do opt in you can later unsubscribe at any time.. 
  • You can update the details of your account and also delete the account at any time. 

We do not sell, distribute or lease your personal information to any third parties other than as required by law to do so.


Damage to your computer

We make every effort to ensure that this Website and other interactive services are free from viruses. However, we cannot guarantee that your use of this Website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the Website.  Vanilla Bloom will not be liable to any person or organisation for any loss or damage which may arise to computer equipment as a result of using this Website.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, We have put in place all reasonable suitable procedures to safeguard and secure the information We collect online.   The payment systems provider Vanilla Bloom uses, utilises up-to-date industry standard Secure Sockets Layer (SSL) encryption technology to allow for the encryption of potentially sensitive information and to ensure safety.  Once you get to the payment stage, you will enter a secure area and your credit card transaction is processed using 128 bit encryption to create a safe and secure shopping experience for you.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic.   The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We use traffic log cookies to identify which pages are being used. This helps Us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of the Website.

 

Links to other websites

Our Website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that We do not have any control over that other website. Therefore, We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the Website in question.

 

If you have any concerns or questions please contact Vanilla Bloom Customer Care.


Vanilla Bloom Natural Beauty Boutique is the gorgeous online store focused entirely on exceptional healthy, natural and organic beauty products from New Zealand and around the world; including natural skincare, natural sunscreen, natural deodorant, organic makeup & cosmetics, natural fragrance and haircare.  In order to be stocked, the natural beauty products we range need to be free from unnecessary synthetic ingredients & potential toxins such as parabens, petrochemicals, SLS, oxybenzone and sulphates; and instead embrace the spirit of a cleaner, greener, natural approach to beauty. 

Our promise to you includes free delivery within New Zealand for all orders over $59.00, free samples and complimentary gift wrapping.